PRIVACY POLICY

Filoplex.com is committed to maintaining your trust, values your privacy, and recognizes the sensitivity of your personal information. We work toward protecting the privacy of users of our website. We have carefully crafted this Privacy Policy to address concerns you might have and to assure you that if you provide us with personal information, we will treat it carefully and appropriately. BY USING Filoplex.com, YOU CONSENT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND TO OUR PROCESSING OF PERSONAL INFORMATION FOR THE PURPOSES STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, PLEASE DO NOT USE Filoplex.com.

Basic Confidentiality Policy

Where personal information is required to use or interact with Filoplex.com, it is our policy that this information – such as your name, postal or email address, or telephone number – is private and confidential. The personal information you provide to Filoplex.com is stored in a secure location, accessible only by appropriate staff, and is used for the purposes set forth in this policy, such as processing your order, replying to a question, or sending requested materials.

Information Collected:

We collect two types of information from visitors to Filoplex.com: (1) Personal information; and (2) Non-Personal information, such as your IP address or cookies.

1 - Personal Information

“Personal information” is information that identifies you personally, such as your name, postal address, telephone number, or email address. Filoplex.com collects and stores the personal information that you have provided to us. Here are some examples of ways we may collect your personal information on Filoplex.com:

We will collect your first and last name, email address, and postal address when you make a purchase from Filoplex.com.
We may collect your email address if you contact us with a question.
We collect your first and last name, postal address, and billing information if you make a purchase through our site.
We may collect your device ID number when you interact with Filoplex.com using a mobile device.

The above list provides an example of the personal information that may be collected from you on Filoplex.com. If you do not want Filoplex.com to collect your personal information, please do not provide it to us.

2 - Non-Personal Information

“Non-Personal information” can be technical information or demographic information, such as your age, gender, ZIP code, or other geolocation data, or interests. Non-personal information does NOT identify you personally. Here are some examples of the non-personal information that is collected via Filoplex.com and a description of how this information is used:

Internet Protocol (IP) address — Your IP address is a number that lets computers attached to the Internet know where to send you data — such as the web pages you view. We use this information to deliver our web pages to you upon request, to tailor our website to the interests of our users, and to measure traffic within our Sites.

Cookies — Filoplex.com websites use “cookies” to improve functionality and usability. We use this information for planning, tracking, and improving the technical functions of our sites and products. By using our products and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

About Cookies

Cookies are text files sent by Web servers to Web browsers and are stored on the user’s computer or mobile device. If the browser is loading a page and the server requests the information stored in the cookie, the cookie is sent back to the server.

Cookies contain data about the user’s activities on the website, and can be used by Web servers to identify and track users as they navigate different pages on a website, and to identify users returning to a website.

Cookies may be either “persistent” or “session” cookies. A persistent cookie will remain valid until its set expiration date (unless deleted by the user). A session cookie will expire at the end of the user session when the Web browser is closed.

How Filoplex.com Uses Cookies

Cookies do not contain any information that personally identifies the user, but information that we store about the user may be linked by us to the information stored in and obtained from cookies.

Filoplex.com websites use the information we obtain from people’s use of our website through cookies for the following purposes:

To recognize the user’s computer when the user visits the website.
To track some user actions during website navigation.
To improve the website’s usability.
To analyze the use of the website.
To administer the website.
To report click-through data to our advertisers.

Third-Party Cookies

When users visit Filoplex.com websites, third-party cookies may be sent to their computers by Filoplex.com’s advertisers or service providers.

They may use the information obtained from these cookies:
To track users browsing across multiple websites.
To build profiles of users’ web surfing.
To target advertisements that may be of particular interest to users.

Blocking Cookies

Most browsers allow users to refuse to accept cookies.

In Internet Explorer, you can refuse all cookies by clicking “Tools,” “Internet Options,” “Privacy,” and selecting “Block all cookies” using the sliding selector.
In Firefox, you can block all cookies by clicking “Tools,” “Options,” and un-checking “Accept cookies from sites” in the “Privacy” box.
In Google Chrome, you can adjust your cookie permissions by clicking “Options,” “Under the hood,” and Content Settings in the “Privacy” section. Click on the Cookies tab in the Content Settings.
In Safari, you can block cookies by clicking “Preferences,” selecting the “Privacy” tab and “Block cookies.”

Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you may not be able to log on, access content, or use search functions, for example.

Deleting Cookies

Users can also delete cookies already stored on their computers:

In Internet Explorer, you must manually delete cookie files.
In Firefox, you can delete cookies by first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “Tools,” “Options,” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu.
In Google Chrome, you can adjust your cookie permissions by clicking “Options,” “Under the hood,” and Content Settings in the “Privacy” section. Click on the Cookies tab in the Content Settings.
In Safari, you can delete cookies by clicking “Preferences,” selecting the “Privacy” tab, and selecting “Remove All Website Data.”

Doing this may have a negative impact on the usability of many websites.

Demographic Information

“Demographic Information” may include your gender, age, ZIP code, or geolocation data, and/or interests, which you voluntarily provide to us on Filoplex.com. We use this information to provide you with personalized services and to analyze trends to ensure the information provided by Filoplex.com meets your needs.

Please note that we also consider aggregated information, which is not personally identifiable, to be non-personal information. The above list provides an example of the non-personal information that is collected via Filoplex.com.

Use of Information Collected via Filoplex.com

1 - Personal Information

We use your personal information that is collected on Filoplex.com primarily for the following purposes:

To process your order and, if necessary, to contact you regarding the status of your order;
To fulfill the terms of a promotion;
To ensure Filoplex.com is relevant to your needs;
To help us create and publish content most relevant to you;
To contact you regarding additional services and features;
To request your feedback about your experience with Filoplex.com;
To notify you about a material change to this Privacy Policy, if necessary; and
To allow you access to limited-entry areas of Filoplex.com.

2 - Non-Personal Information

Non-personal information is used as described above and in other ways as permitted by applicable laws, including combining non-personal information with personal information.

Release of Information to Third Parties

Personal information collected via Filoplex.com will not be released to third parties except to further the purpose for which you provided and in the following instances:

To fulfill a service to you (e.g., shipping carriers like UPS, USPS, or FedEx).
To unaffiliated third-party service providers, agents, or independent contractors who help us maintain our Sites and provide other administrative services to us.
To complete your order (e.g., credit card processing and fraud verification).
To comply with the law or protect our rights and property.

Children Under 13

Filoplex.com does not knowingly target children under the age of 13 and we do not collect personal information from any child under the age of 13. In the event we learn that such information has been provided to Filoplex.com, we will delete or destroy it.

Third-Party Websites and Advertisers

Filoplex.com may provide links to other websites, but we are not responsible for the actions or policies of those sites. Please review their Privacy Policy before providing any personal information.

Opt-Out

You can opt-out of receiving communications from us by clicking the “unsubscribe” link in emails or by replying “STOP” to text messages.

Changes in Our Privacy Policy

Filoplex.com reserves the right to make changes to this Privacy Policy at any time. Any changes will be posted